Product Questions
Learn More About Our Jewelry
How do I care for my jewelry?
Your jewelry was made with love, so treat it with a little love, too. 💙
Many Tacklebox pieces are handcrafted and hand-painted, so a little care goes a long way.
These love brunches, vacations, date nights, and dance floors.
They don't love the four S's: showering, swimming, sleeping, or sweating.
A few more ways to keep your jewelry happy:
- Put your jewelry on after perfume, lotion, and hair products.
- Store it in a pouch or jewelry box when you're not wearing it.
- Gently polish with a soft cloth whenever it needs a little refresh.
Are all Tacklebox pieces handmade?
We offer a mix of handmade pieces crafted with care and curated finds we pick for their playful style and quality. Either way, every piece is chosen to make you smile and layer effortlessly.
What metals are used in Tacklebox jewelry?
Just like our jewelry, our materials come in all kinds of personalities. We use a thoughtful mix of gold-plated, gold-filled, sterling silver, surgical steel, and brass components. We prioritize nickel-free materials across our collections.
You'll always find the exact materials listed on each product page, so you know exactly what you're getting. No surprises, just jewelry you'll love reaching for again and again.
Will my jewelry tarnish?
We believe jewelry should be made to last. That's why our gold-plated pieces are finished with real gold, not just a gold-colored coating, making them more tarnish-resistant than jewelry that's simply colored to look gold.
Like all jewelry, though, a little love goes a long way. How long your pieces keep their shine depends on the materials, how often they're worn, and how they're cared for.
Treat your Tacklebox with love, and it'll keep shining back.
Are Tacklebox earrings heavy?
We believe compliments should be the only thing weighing you down. 😉 Lightweight has been our thing from the beginning, so you can wear your favorites all day without thinking twice.
Can I see Tacklebox jewelry in person?
Absolutely! You can spot Tacklebox at handpicked Kansas City boutiques, local markets, and pop ups. Each location is a little treasure trove of handmade and curated pieces, ready for stacking, gifting, or treating yourself. See Where to Find Us for our full list of spots.
Can I carry Tacklebox jewelry in my store?
We’d love that! Our wholesale program offers boutiques, gift shops, and specialty retailers our playful, handmade, and curated collections. Apply for Wholesale and make your customers’ day a little brighter. We also offer select consignment opportunities.
Order Questions
Everything You Need to Know About Your Order
Can I return or exchange my jewelry?
For hygienic reasons, Tacklebox does not offer returns or exchanges. If your order arrives damaged or breaks within one week, we’ll either replace it (if supplies allow) or issue a refund.
Do you offer local pickup?
Yes! If you’re local to the Kansas City area, you can place your order online and choose porch pickup in Lenexa. We will coordinate a pickup time after your order is packed and ready.
I lost one of my earrings! Can I order just one?
Lost an earring? No worries, you still look cute. Because many of our pieces are small-batch and handcrafted, we can’t replace just one earring without risking a mismatch. Think of it as an excuse to start your next Tacklebox collection.
Do you take custom orders?
Custom orders aren’t available at the moment, but our Tacklebox ready-to-wear jewelry is the playful, handmade, and curated collection your jewelry box has been waiting for!
What do I do if my package is lost?
We’ll do everything we can to help if your order goes missing in transit, but once it’s in the hands of USPS, we can’t be held responsible. To make sure your jewelry arrives safely, use a trusted delivery address and pick the shipping option that works best for you. We want your order to show up in perfect condition and are happy to assist however we can! See our full shipping policy to learn more.