Product Questions
Learn More About Our Jewelry
How do I care for my jewelry?
Your jewelry was made with love, so please handle it with love!
Although Tacklebox offers a growing section of high quality metal components, the handcrafted nature of most of our pieces requires delicate care.
- Avoid wearing your jewelry during the four S's: showering, swimming, sleeping, or sweating.
- Avoid contact with perfume and hair products.
- Protect when traveling and store in a pouch or box.
- To clean, gently wipe with a soft cloth.
Are all Tacklebox pieces handmade?
We offer a mix of handmade pieces crafted with care and curated finds we pick for their playful style and quality. Either way, every piece is chosen to make you smile and layer effortlessly.
What metals are used in Tacklebox jewelry?
Tacklebox jewelry comes in a mix of metals to suit every mood and budget. From gold-plated and gold-filled to sterling silver and surgical steel, everything is nickel-free and tarnish-resistant. Whether you’re grabbing a trendy piece for the season or a staple you’ll wear forever, we’ve got you covered.
Are Tacklebox earrings heavy?
Nope! Lightweight is our standard. These earrings feel like nothing on your ears, but the confidence and cuteness you’ll feel? All real.
Can I see Tacklebox jewelry in person?
Absolutely! You can spot Tacklebox at handpicked Kansas City boutiques, local markets, and pop ups. Each location is a little treasure trove of handmade and curated pieces, ready for stacking, gifting, or treating yourself. See Where to Find Us for our full list of spots.
Can I carry Tacklebox jewelry in my store?
We’d love that! Our wholesale program offers boutiques, gift shops, and specialty retailers our playful, handmade, and curated collections. Apply for Wholesale and make your customers’ day a little brighter. We also offer select consignment opportunities.
Order Questions
Everything You Need to Know About Your Order
Can I return or exchange my jewelry?
For hygienic reasons, Tacklebox does not offer returns or exchanges. If your order arrives damaged or breaks within one week, we’ll either replace it (if supplies allow) or issue a refund.
Do you offer local pickup?
Yes! If you’re local to the Kansas City area, you can place your order online and choose porch pickup in Lenexa. We will coordinate a pickup time after your order is packed and ready.
I lost one of my earrings! Can I order just one?
Lost an earring? No worries, you still look cute. Because many of our pieces are small-batch and handcrafted, we can’t replace just one earring without risking a mismatch. That way, every pair stays perfectly paired and ready to shine.
Do you take custom orders?
Custom orders aren’t available at the moment, but our Tacklebox ready-to-wear jewelry is the playful, handmade, and curated collection your jewelry box has been waiting for!
What do I do if my package is lost?
We’ll do everything we can to help if your order goes missing in transit, but once it’s in the hands of USPS, we can’t be held responsible. To make sure your jewelry arrives safely, use a trusted delivery address and pick the shipping option that works best for you. We want your order to show up in perfect condition and are happy to assist however we can! See our full shipping policy to learn more.